Frequently Asked Questions

If an item is in stock our lead time is between 3-6 weeks. If an item is out of stock our lead time is between 16-20 weeks. For an accurate lead-time please contact our sales team.

Yes, some pieces we can customise. Please contact us with your project requirements.

We’ve given your teak a soft finish to start with, so it already feels smooth and inviting to the touch. Over time, the wood will naturally shift from its muted brown tone to a silvery-gray patina. During this transition, you may notice a subtle “moiré” effect as the wood’s natural oils rise and interact with moisture in the air. This is a normal stage in teak’s weathering process and can be easily rinsed away with soapy water. As with any outdoor piece, your furniture may collect pollen, dust, or other airborne particles. Frequent hosing will keep it clean and help it weather evenly.

For further details please see our care and maintenance guide here.

Teak is a naturally oily wood that has the potential to stain your cushions. Please contact your manufacturer for best cleaning practices. Please be aware oil surfacing is a naturally repeating process that cannot be prevented.

The best way to maintain your furniture for years is to keep the frames clean in combination with using a furniture cover on each piece. Our furniture covers are specifically fit to each frame and feature Velcro straps to hold it to the furniture, as well as vents on each side to let air pass through and keep your furniture dry.

Yes! Teak sun-checking or cracking on the exposed end grain is normal and occurs naturally. Most of the time, these cracks are not affecting the structure of the item and are not considered defective. If you have concerns, please contact your local Sabi salesperson

We ship worldwide! Please contact us for a quotation.

Yes. For our residential warranty, please click here. For our contract warranty please click here